Privacy Policy
Introduction
The Resit Project Ltd ("The Resit Project", "we", "us", "our") takes your privacy seriously.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, enquire about our services or communicate with our business. We are committed to protecting your personal information in accordance with the UK Law & Regulations.
The Resit Project Ltd is the data controller for the personal information covered by this policy.
Privacy enquiries: hello@theresitproject.com
What is personal data?
Personal data is any information relating to an individual who can be identified, directly or indirectly.
This includes information such as your name, email address, telephone number, professional details and other information that can be linked to you.
What type of personal data do we collect?
Depending on how you interact with us, we may collect:
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Identity information: Your name, job title and the organisation you work for.
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Contact information: Your email address, telephone number and other contact details you provide.
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Professional information: Your role, responsibilities and educational institution, where relevant to our services.
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Communication information: Records of enquiries, emails, meetings and other correspondence with us.
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Preference information: Your communication preferences, including whether you wish to receive marketing.
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Technical information: Your IP address, browser information, device information and website activity, where collected through our website and associated technologies.
Our website enquiry form currently requests your name, job title, email address and college or educational institution.
We only collect information that is relevant and necessary for our business activities.
Student information
The Resit Project is developing an e-learning platform to support students preparing for GCSE English resit examinations.
When this service launches, we anticipate collecting information such as student names, email addresses, course participation and learning progress.
We do not currently collect this information through an operational e-learning platform. Before launching the platform, we will update this policy to explain how student information is collected, used, stored and shared, including the safeguards applicable to learners under the age of 18. We will not use student learning information for unrelated direct marketing.
How do we collect your personal data?
We collect personal information when you:
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Visit or interact with our website.
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Complete an enquiry or contact form.
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Contact us by email or another communication channel.
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Request information about our services.
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Express an interest in our pilot programmes or educational opportunities.
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Communicate with us about a potential partnership or business relationship.
We may also obtain professional contact information from publicly available sources, including college websites, professional directories and LinkedIn.
How and why do we use your personal data?
We only use personal information where we have an appropriate lawful basis under UK data protection legislation.
We use personal data for the following reasons:
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To respond to enquiries
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To develop and maintain professional relationships
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To operate and maintain our website
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To comply with legal obligations
Marketing
The Resit Project may send communications about our educational services.
These communications may be sent to:
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Individuals who have previously enquired about our services.
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Existing customers and professional contacts.
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Relevant education professionals.
We may identify professional contacts using publicly available information or professional contact information providers. Where permitted by law, we may rely on legitimate interests to process professional contact information for relevant business-to-business marketing.
We do not assume that someone has consented to marketing simply because their professional contact details are publicly available or they have previously made an enquiry.
How to opt out
You can opt out of receiving marketing communications at any time by replying "Opt Out" to one of our marketing emails or contacting us using the details provided in this policy.
If you object to direct marketing, we will stop using your personal information for that purpose.
Opting out of marketing will not prevent us from sending essential communications relating to services you have requested or purchased.
Do we share personal data?
We only share personal information where necessary to operate our business, provide our services or comply with legal obligations.
Our service providers include:
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Wix: Our website hosting provider, which supports the operation of our website and the collection and management of website enquiries.
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Google: Our email and business communication provider, including Gmail and associated services used to manage correspondence and business information.
We may also share relevant information with professional advisers, regulatory authorities or legal bodies where necessary or required by law.
Where service providers process personal information on our behalf, we require appropriate contractual and security safeguards.
We do not sell personal information to third parties for their own marketing purposes.
International transfers
Although The Resit Project operates in the United Kingdom, some of our technology providers may process or store personal information outside the UK.
Do we use third-party links on our website?
Our website may contain links to third-party websites or external resources.
We do not control the privacy practices of independently operated third-party websites and are not responsible for how they collect or use personal information.
We recommend reviewing the privacy policies of any external websites you visit.
Is your personal data secure?
We take the security of personal information seriously and implement appropriate technical and organisational measures to protect it.
These measures include, where appropriate:
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Password-protected business accounts and systems.
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Restricted access to personal information.
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Use of established website hosting and communication providers.
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Appropriate confidentiality arrangements.
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Procedures for managing personal information securely.
We limit access to personal information to individuals and service providers who require it for legitimate business purposes.
We take reasonable steps to protect information against unauthorised access, accidental loss, misuse or disclosure.
How long is personal data kept for?
We only retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, including applicable legal, contractual and regulatory requirements.
Your legal rights
Under UK data protection legislation, you may have the following rights:
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Right of access: To request a copy of the personal information we hold about you.
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Right to rectification: To request correction of inaccurate or incomplete information.
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Right to erasure: To request deletion of your personal information in certain circumstances.
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Right to restrict processing: To request that we limit how your information is used in certain circumstances.
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Right to data portability: To request the transfer of certain personal information to yourself or another organisation.
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Right to withdraw consent: To withdraw consent where we rely on it as our lawful basis.
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Right to object: To object to certain processing activities, including processing based on legitimate interests.
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Right to object to direct marketing: To stop your personal information being used for direct marketing at any time.
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Rights relating to automated decision-making: To exercise applicable rights concerning qualifying solely automated decisions that produce legal or similarly significant effects.
These rights are subject to applicable legal conditions and exemptions.
For further information, please visit the Information Commissioner's Office website at www.ico.org.uk.
How can you exercise your rights?
If you wish to exercise any of your data protection rights, please contact us using the details below.
You will not normally have to pay a fee to exercise your rights. However, we may request additional information to verify your identity before responding.
We will normally respond within one month of receiving a valid request. This period may be extended where legally permitted, for example where a request is particularly complex.
Keeping your information up to date
Please let us know if any personal information we hold about you is inaccurate or out of date.
You can request that we update or correct your information by contacting us.
Changes to this policy
We may review and update this Privacy Policy to reflect changes in our services, business activities or legal obligations.
The latest version will be published on our website, together with the date it was last updated. Please ensure you check this page each time you visit the website.
Contact us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: hello@theresitproject.com
Complaints
If you have concerns about how we handle your personal information, we encourage you to contact us so that we can investigate and respond.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
You can submit a complaint at:
https://ico.org.uk/make-a-complaint/
You do not need to contact us before raising a complaint with the ICO.